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A blank page opens after purchase

Buying a domain does not create a website. Add an A record with your server IP, a CNAME from your site platform, or nameservers from your host. See Connect a domain.

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The domain does not open after a DNS change

Check these items in order:
  1. The domain uses the same nameservers where you edited the records.
  2. The root domain has an A, AAAA, or CNAME record.
  3. The record name is @, not the full domain.
  4. The server responds on the configured IP.
  5. www has its own record if you use it.
Check A or CNAME with DNSChecker. If some locations already return the new value, wait for caches to update. If every location still returns old data after 24 hours, contact support.

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The site shows old content

  1. Open the site in a private browser window.
  2. Tap Cloudflare settings → Purge cache.
  3. Test from another network, such as mobile data.
  4. Confirm that DNS points to the current server.

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Cloudflare errors

See the official Cloudflare 5xx documentation for detailed causes.

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Google shows a red warning

This is a website content label, not a DNS failure. Open Security issues in Google Search Console, remove malicious or deceptive content, fix the vulnerability, and only then request a review. See the Google instructions. If Cloudflare shows the warning or the domain card reports a registrar block, contact support. Do not try to hide the issue by changing DNS. Fix the cause first.

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The email provider cannot find records

  • Confirm that MX uses priority server format.
  • Copy TXT values in full without extra quotation marks.
  • Keep only one SPF record.
  • Disable proxying for email-related A and CNAME records.
  • If the domain uses external nameservers, add records at that DNS provider.

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What to send support

Message @lumisup_robot with:
  • the domain;
  • the exact error text or code;
  • what changed before the issue started;
  • the current nameservers;
  • a DNSChecker screenshot for DNS issues.
This is enough to start investigating without extra questions.