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The domain card in the bot

Open @lumibp_bot → “My domains” → a domain. The card shows:
  • Expires: the registration end date.
  • Bans: present / absent — the registrar ban status. Next to it is a “Re-check now” button to request the status again.
WHOIS is private by default on every domain: the bot registers them under its own generated contact identity, so your personal data never reaches public WHOIS. There’s no separate privacy toggle — it’s simply always on.

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Renewal: keep your balance funded

The domain card has no “Renew” button. Renewal is tied to your balance and to reminders:
1

The bot reminds you ahead of time

Around 30 and 14 days before expiry, you get a reminder in the chat with the bot.
2

Keep your balance funded

For the domain to renew, your balance must cover it. Top up in any Lumi bot — the balance is shared (how to top up).
3

Unsure about something — message support

If you’re not sure about renewal for a specific domain, message @lumisup_robot and we’ll help.
Transferring a domain into Lumi from another registrar (transfer-in) is not supported. Register a new domain right in the bot.

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Domain statuses: what they mean

If a domain doesn’t work, check the Domain Status field in WHOIS.
inactiveclientHoldserverHold
What happenedno/incorrect NSregistrar disabled DNSregistry disabled DNS
Is it a ban?no (inactive means setup isn’t finished — set the NS and the status clears)yes, softyes, hard
Who fixes itthe ownervia supportthe registry only
Chance of resolving100% in minutesmediumvery low
clientHold and serverHold aren’t cleared from the domain card. If you hit one, message @lumisup_robot with the domain and the exact WHOIS status and we’ll sort it out.

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EPP statuses

client* is set by the registrar, server* by the TLD registry (stricter — can’t be lifted through the registrar).
  • ok / active — all good.
  • clientTransferProhibited — almost always on by default; protection against hijacking.
  • clientHold — the domain is disconnected from DNS. Usually non-payment or an unverified email (ICANN requires verification within 15 days). Lifted via support.

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Domain lifecycle phases (.com / .net)

This is the general cycle of any TLD, not buttons in the bot — but it’s useful to know what happens after expiry.
1

Registration → addPeriod

The first 0–5 days after registration.
2

Active period

1–10 years, while the domain is paid for.
3

Expired → Auto-Renew Grace

Up to 45 days. DNS is often disabled earlier via clientHold.
4

Redemption (~30 days)

The domain doesn’t work. Recovery is expensive: $80–200 plus the renewal.
5

Pending Delete (5 days)

Nothing can be done anymore; the domain is waiting to be deleted.
6

Drop

The domain is free again — anyone can register it.
.ru has no redemption period — there’s a 30-day priority renewal window for the owner, after which the domain becomes available again.

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How to read WHOIS

lookup.icann.org

The freshest data.

whois.com

Has a forced refresh.
Key fields: Domain Status, Name Servers (empty → inactive), Registrar, dates. WHOIS doesn’t update instantly — the cache lasts from an hour to a day.

When it goes live

DNS propagation timeframes and how to check.

Domain not working

A checklist for diagnosing DNS and blocks.